18K SOLID GOLD — Private Client Confidentiality & Data Protection Policy
1. Private Salon Confidentiality & Zero Third-Party Disclosure
18K SOLID GOLD operates under strict Swiss and European private client confidentiality standards. Client names, delivery coordinates, wrist sizing specifications, and WhatsApp 4K QC video dossiers are encrypted and used exclusively to fulfill your horological allocation and insured armored courier dispatch. We never sell, rent, or disclose client records to third-party marketing entities.
2. Non-Custodial Digital Asset & Escrow Settlement Privacy
All settlements conducted via Private Client Escrow, International Bank Wire (SWIFT / SEPA), or direct digital assets (USDT, USDC, BTC, ETH) are processed through isolated private client ledgers. Upon signed courier delivery and completion of your 14-day inspection window, temporary shipping labels may be purged upon client request.
Every creation presented by 18K SOLID GOLD is forged in solid 18-Karat Gold (Au750) or 950 Platinum to achieve 1:1 gravimetric parity with its Geneva reference (up to 282.4 grams), verified on 4K video via Fischer XRF spectroscopy and a Mettler-Toledo analytical balance.
Does 18K SOLID GOLD share client allocation records with any third parties?
Never. Client identity and shipping details are shared strictly with the bonded armored courier (DHL Express Vault / Malca-Amit / Brink's) for insured delivery.
Are my 4K QC scale and XRF videos kept private?
Yes. Serial-specific pre-shipment 4K QC videos are transmitted privately to your WhatsApp number (+1 305 724 0661 desk) and are never published publicly with client identifiers.
Can I request permanent deletion of my communication history after delivery?
Yes. Contact our Private Client Desk at any time to request immediate archival purge of your shipping coordinates while retaining anonymous serial warranty coverage.